diff --git a/content/blog/dell_is_horrible/index.md b/content/blog/dell_is_horrible/index.md index 6de3aba..d8e69d2 100644 --- a/content/blog/dell_is_horrible/index.md +++ b/content/blog/dell_is_horrible/index.md @@ -229,13 +229,10 @@ I admit, I was angry. At the same time, the absurdity of it all was also unbearable. Was this constant loop of hardware damage, the endless number of support calls filled with hoarse jazz music, part of some kind of Kafkaesque dream? I didn't know. I was at the end of my wits as to what to do. As a last -resort, I made a tweet from my almost-abandoned account. DELL Support's Twitter -account quickly responded, eager as always to destroy any semblance of -transparency by switching to private messages: - -{{< tweet 1268064691416334344 >}} - -I let them know my thoughts on the matter. I wanted a new machine. +resort, I made [a tweet](https://twitter.com/DanilaTheWalrus/status/1268056637383692289) +from my almost-abandoned account. DELL Support's Twitter +account [quickly responded](https://twitter.com/DellCares/status/1268064691416334344), eager as always to destroy any semblance of +transparency by switching to private messages. I let them know my thoughts on the matter. I wanted a new machine. {{< figure src="dm_1.png" caption="The first real exchange between me and DELL support." >}}